Return/Refund Policy
Return/Refund Policy:
- Customers have up to 3 days after receiving the item(s) to ask/apply for a refund.
- Customers have up to 4 days after refund requests have been approved to return the items(s) to Aromiel (this means the return item should start tracking within this 4 day period).
- Upon receipt of the returned item(s), they will be fully examined and customers will be notified via email, within a reasonable period of time, whether they are entitled to a return. If you are entitled to a return, we will refund the purchase price and a credit will automatically be applied to the original method of payment.
- If 7 days or more have passed since the purchase, a refund cannot be offered.
Only regular priced items may be refunded. Sale items are non-refundable.
Worn clothing may not be returned. No exceptions.
How to return:
- Apply for a return/refund by emailing the designated email listed below.
- Upon approval, further instructions will be provided.
For refund/return requests email
[sales@shoparomiel.com]
For refund/return follow-ups email
[info@shoparomiel.com]
General questions
[info@shoparomiel.com]